It's Time To Renegotiate

As we observe our clients,  and business trends we believe now is the time to renegotiate and "re-contract" all of your relationships.  In our  post called the New Rules from early last year we said, “all bets are off” and "all the rules have changed.”  Given all of the big pictures changes to doing business in the last 18 months or so the New Rules gave us a way to work with our clients to help them navigate the unprecedented challenges. With the new year, new decade and the passage of time we now believe we have reached the next level and it's an important time to re-evaluate and re-contract.  (We also consider this the third step in developing your approach to the year. First step we blogged about was to complete 2009, second step was to create a plan for 2010.) men talkingIt seems to us almost everywhere we look since January 1st there is a new, refreshed attitude, (although we do recognize many are still struggling and we offer our compassion and empathy to those still in the midst of major issues).  We see companies "cleaning their closets," making  final changes to their rosters and negotiating to buy or merge. We  observe people leaving, (or getting ready to leave), their current employment,  and starting new jobs. Overall there seems to be a general shift to action mode with a "let’s get to it" attitude.

We just attended a workshop for Vistage Chairs, (www.vistage.com), in the Orange County area this week led by a wise teacher, James Newton of Newton Learning Corp.  During the discussion, James brought up the concept of "re-contracting" with our CEO groups for 2010.  His presentation connected with what I have been experiencing and it has lit a fire to "re-contract" in every area of my life.

There are three fronts to this effort.  The first is to "take the offensive" in areas where your suppliers or partners may be planning on re-negotiating your existing relationships and just haven’t gotten to you yet. Take some time to review these relationships and make sure you are clear on what you want, what you are willing to pay, and how you want to move forward in the future. Be proactive so you aren't caught off-guard and unprepared.

The second is to review and update expectations about how things are being done inside your firm. Work with team leaders, department heads, and/or your executives. Get their take on how things are going in their various areas of responsibility and what they see can be improved in 2010. Make as many areas visible and mutually agreed upon as possible in order to have the greatest level of effectiveness and velocity possible. 

The third is to re-contract your relationships in the rest of your life.  Having authentic conversations during quieter moments regarding mutual expectations and arriving at agreements for who will do what, and how you will solve any breakdowns will take a lot of friction out of your relationships. There will be much more opportunity to enjoy your relationships this coming year if you have taken time to work some things out in advance.

I suggest a very simple formula for re-contracting your relationships: chalkboard I promise1) Take some time to clearly articulate "what I want from you." Make sure you have reflected before the conversation and are very clear about your priorities. Producing a verbal laundry list is likely to be received with overwhelm so be specific. 2) Take time to listen to "what you want from me." It's critical to be open, curious and receptive. You can't fairly expect to successfully re-contract if you aren't able to really hear what people want from you.  3) Discussion - make sure you have allotted enough uninterrupted time for some thorough discussion.  4) Counter offers - this is critical. Be ready and willing to negotiate. 5) Agreement - the goal is to end the conversation with mutual understanding and acceptance.

We'd love to hear about your re-contracting experiences. Let us know how this works for you!

2010 - What's Your Plan?

Strategy, innovation and planning crosswordIf you have done the completion work we recommended in our last post, it’s time to move on to creating and documenting your 2010, (or longer), Yonder Star(s) and creating plans for fulfillment. If you have never taken the time to sit down and map out your Yonder Star, you might start by doing some thinking about real, meaningful New Year’s resolutions. You don't necessarily have to think of something new and different that you have never tried before. Most of us have "chronic resolutions," which are ones that we promise ourselves every year and at some point they get lost along the way. The difference this year should be to create an action plan and a timeline to go with your resolutions/goals. Breaking your vision down into the action steps you need to take to make it a reality will help you see each step of the path. Often big visions are not as daunting when you break them down into manageable pieces. The other key is timing. Create timeframes for your goals that are realistic for you. After you have written it, take your plan and keep it somewhere visible where you can refer to it often. If you bury it in a drawer or file somewhere it will just slip away beneath the current of your life.

One way to help yourself succeed is to make your resolutions “public” to others. To put more wind in your sails, promise others that you will deliver! You can ask someone you trust to be a "committed listener." This involves a commitment from them to listen to you as you talk about the status of your plans, your struggles and your successes. It does not involve them giving advice or telling you what to do next, (unless you make a specific request for it).

Another way to succeed is to hire a coach. Someone who is trained to support people in achieving their dreams and plans.

If you are a bit more experienced at this process, take a step up in rigor and create a set of goals for the different areas of your life. Categories you might include are: 1) Career/Financial 2) Well-Being or Health 3) Relationships 4) Spiritual 5) Personal 6) Wild Card

How bold are you willing to be setting your goals? If you are completely certain you can make the goals, are you roadjpgstretching yourself enough? Focus on designing the most catalytic, highly leveraged action steps you can. By catalytic we mean that your actions produce the intended results without your being used up in the process. By highly leveraged, we mean you produce very big results with minimal resources.

If you’ve been successful at this level of work and/or are ready to take on your first effort at a Strategic Plan for your company or affiliation, we suggest using what we call our “2130 Partners Hot Wired Strategic Plan.” We call it Hot Wired because it covers many of the levels and topics of an elaborate plan and yet you can produce a decent draft in a couple of hours. The first pass can then be developed to whatever level of detail you wish. The key, however, is to get the initial draft knocked out in as short a time as you can so that you shift your paradigm about goals and actions as you develop the more detailed plans. You can download the worksheet for our 2130 Partners Hot Wired plan by clicking here.

Ready for 2010? First, complete 2009

2010_exit_signIt’s the time of year when many of us conduct annual rituals that may include everything from strategic planning sessions for business to making New Year’s resolutions or setting Bold Goals for 2010 and beyond.  We’ve found any such process to be much harder to do when we haven’t completed and let go of the past.  It's very difficult, (impossible?), to really move forward when we are carting the past along with us. The process of letting go can include changing your attitude and perceptions about what the economy did to you, to digging very deep and letting go of some of the childhood stuff that shapes your life. On the fun end of the spectrum, we have for many years put flip chart paper all over our walls when we have a New Year’s Eve party with a simple question on each, such as “What did I start and not complete?” or “What did I accomplish that I haven’t been acknowledged for?” or “What did I screw up that I didn’t get caught for?”  Guests write on the charts all evening with colored markers and sometimes get even more creative with a touch of artistic display as well.  On a number of occasions we have taken them all down at midnight and symbolically burned them.

On a business note, we just completed a week of group meetings with our executive clients where we passed out an exercise with questions for them to fill out and discuss that explored accomplishments and failures in their businesses, practice of leadership, and lives.  One of my favorites is “What must I communicate to be complete with 2009 and to whom?”

A few of the highlights from the executive discussions included discoveries of attachments participants did not realize were holding them back, people around them who they had failed to acknowledge, and places where they were not leading by example.  For a couple of clients who have transitioned into the next phase of life after full-time CEO work, they discovered that there is not much useful and generally accepted language in our culture to describe someone who is no longer working full-time and yet intends to offer a contribution.  This opened up an exploration of advisor, teacher, mentor, sage, and wisdom roles. 

We also were reminded that for many folks the holidays can include a lot of upset, ranging form anxiety around gift giving and office party attendance to remembrances of lost loved ones or unhappy childhood experiences related to the holidays.  The latter is fertile ground for completion work, of course. 2010_in_lights

One of the participants in our completion work summed up the experience of working with the exercise as “transition/transformation is a lot of work!”  If you are intending to be powerful in 2010, have big goals, and produce great results, we highly recommend you spend the next couple of weeks completing and letting go of 2009, (and earlier if you need to), in order to create fertile ground for your 2010 vision to come alive.

If you would like to try our exercise format we have included it here as a free download.

Wishing you a happy ending to your 2009 and a fabulous 2010!

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Thanksgiving and Thank You

Thank YouThis week on Thursday the US will celebrate Thanksgiving. We are getting close to the end of the year and many have already begun to reflect on all that has happened. It’s been an extraordinary year on many levels -- politically and financially our country has gone through a lot of change. Many people have also gone through a lot personally in areas including their finances, employment and home ownership. As we come to Thanksgiving, and look back on this extraordinary year, we at 2130 Partners want to say “thank you” and express our gratitude. First to our team, that we fondly call “the collaborative.” We are grateful to have amazing, talented, and committed people to work with, collaborate with and have fun with.

We also feel grateful to all of our clients -- both through Vistage and 2130. We appreciate working with you and getting to do the work we love every day with you.

We also want to thank all of you who read the blog. We especially appreciate the comments, feedback and the dialogue that has occurred. When we started the blog back in February we were hopeful that it could provide a provocative forum and we are grateful for your participation.

We wish you a very happy holiday week! And if you are outside the US, we hope your week is joy-filled as well!

How Will Your Holidays Be This Year?

BluesOur culture has an expectation of the picture perfect “Norman Rockwell” holiday experience. Family gathered around a beautifully set table, a lovely home-cooked holiday meal. Yet for many, many people, the holidays are one of the most stressful times of the year. With the state of the economy and many people’s business and/or personal finances, the holidays may be even more stressful than usual this year. On a professional level, if you are a business owner, entrepreneur or executive your business may still be suffering from the state of the economy. At this time of year when employees are hoping for bonuses, parties or some other sort of acknowledgment, what will you be able to do this year to keep up morale? It may not be realistic from a budgetary standpoint to do much, but with all the stress and challenges, doing nothing just reinforces the sense that “things aren’t right” yet. It’s difficult for a team to perform at their peak when extremely stressed. Finding a way to reassure and boost morale is an important leadership move.

On a personal level the pressure to meet family expectations often increases stress levels and doesn’t necessarily bring out the best in us. Old dynamics and family patterns can make people dread family time during the holidays. The state of the economy may also be impacting the scale of how you normally celebrate, which can increase the stress of what may already be a stressful time.

With all this potential for stress, you may find yourself, or those around you getting “triggered” more frequently. Whether in the work place or at home, are you prepared to be a role model and to lead during these stressful times?  It’s a good idea to take a few minutes to prepare and reflect about this and review your skills for navigating upsets. We have a paper on our web site about managing upsets and there is a great formula at the end for dealing with them. http://www.2130partners.com/articles/

Another key to keep in mind is that when things around us are breaking down there is an opportunity for reinvention. For example, if your company has always thrown a pricey holiday party or given a bonus and that’s not possible this year, why not organize a group charity event?  Take the team out for a few hours and give back to the community in some way as a group. It’s an opportunity to bond, and to build morale through giving back. Perhaps do a competitive food or coat drive within your organization and give a prize to the team or individual that brings in the most donations? Employees can decorate, get promotional and get in the team spirit for a competition like this.

To find charity and volunteer opportunities in the Seattle area you can click here http://bit.ly/304kCa

To find opportunities in Orange County you can click here http://www.volunteercenter.org/

Almost anywhere in the US has a United Way and they also have volunteer opportunities and information.Family All Together At Christmas Dinner

Perhaps one of the best leadership moves you can make is to collaborate with your team and family about what will happen this year as far as celebrations. Be honest about what you see as realistic and ask for creative suggestions and input. Getting others involved will make them feel a sense of ownership and there are a lot of festive people out there who love a chance to get creative about celebrating.

Most of all, give yourself a break, meaning, be kind to yourself. The more positive your own internal dialogue is, the better you will be able to treat those around you and the better you will be able to successfully navigate what may be a stressful time.

Your reputation is on the line, are you watching?

Are you monitoring your online reputation? What about the online reputation of your company? Its key products and services? Leaders know that perception is critical and that reputation is fundamental to business success. Are you taking the steps to make sure you understand your reputation online? This is different than your web site strategy or a social media strategy. It’s about having the tools in place to monitor the results of these efforts and more. Your company and its products may be talked about in a wide variety of online spaces including blogs and forums and all manner of social media. In this day and age everyone has an online reputation whether they want one or not. Even if you are purposefully staying away from social media like Twitter, Facebook and LinkedIn, and the last search listing for you on Google is the time you ran your local 5K Turkey Trot race in 1999, you still have a reputation. (In this case, the reputation would be that you are “behind the times,” and “not with it” which is not usually a good leadership position.) When the subject of online reputations comes up there can be a wide variety of responses:

“I know recruiters and HR departments now regularly do online searches about job applicants, but I own my own business.” Yes, and you and your business are searchable as well. Potential customers will look at more than your web site to find out everything they can about you.

“My business is fairly small and it’s just me,” or “it’s just me and a small staff so there’s nothing to worry about.” Maybe, but if you are so small that you aren’t creating enough of an internet or online presence, see paragraph one of this post again. You have the challenge of putting a stake in the ground and building an online reputation.

“Social Media is just a fad for 20-somethings.” All we can say is please take a couple of minutes to watch this video.

[youtube]http://www.youtube.com/watch?v=sIFYPQjYhv8[/youtube]

One of Ad Age’s top 150 bloggers, Jim Connolly, just wrote a great blog post called, “Your Online Reputation EXPOSED!” that explains how long the trail is of our “digital foot print.” He makes some very good points about how long items posted on the internet last and this is one of the keys to starting to understand our online reputations.

The Social Media Examiner also just posted a great blog post on monitoring the social media part of your online reputation.  Click here to check it out.

Perhaps the best book out for really understanding the idea of an online reputation and how to manage it is called, “Radically Transparent: Monitoring and Managing Reputations Online,” by Andy Beal and Dr. Judy Strauss. It explains at length the details of personal, professional and product online reputation management from a conceptual standpoint and also provides practical steps on how to do it.

In the meantime, here are some initial steps to put into place:

  1. Put a process in place and designate someone to manage it. You may not have time to keep an eye on all of this, and if so, you need someone to do it for you. If you have administrative help they can start watching, or if you have a Marketing person or Social Media Manager they can be in charge. Even if you do this, you need to be in the loop so part of the process is regular reports from this person/these people.
  2. Create Google Alerts. This is a great service from Google and we recommend creating alerts for your name, your company’s name and any key products or services you want to monitor. To do this, just go to Google, click the “more” pull down menu from the navigation bar at the top left, click “even more” at the bottom of the pull down, click “alerts” and follow the instructions. One KEY for Google Alerts – make sure you put quote marks around the words you want to monitor. For example, if your name is John Smith and you create an alert for John Smith without quotes you will get alerts for every John, every Smith, and every John Smith on the internet, so you can imagine what will happen. Adding quotes will make sure search results only come back for the words you select in combination.
  3. Do regular searches on key search engines like Google, bing and Yahoo for your name, your company name, and the names of key products and services and keep an eye on what’s happening out there.

There is no way to cover all aspects of this topic in a blog post, but we do encourage you to start thinking about this topic and figuring out ways to effectively manage your online reputation.

What's Your Comfort Zone?

Relaxed BusinessmanThe term “comfort zone”  has become a popular way to describe how we are feeling about various activities we are taking part in – “that pushed me way out of my comfort zone,” or “that was not in my comfort zone,” are pretty common phrases these days. When we talk about our “comfort zone” what we are talking about is our personal orbit, our range of personal activities. Each of us has a daily routine, a weekly routine and perhaps even a monthly or yearly routine. Generally speaking we are creatures of habit and we develop comfort zones we like, and of course, feel comfortable in.

Often, even when we do try to venture out of it, we are quickly pulled back in to it. There is a dynamic called “homeostasis” which is critical to this. Homeostasis has both psychological and physical implications and what it’s pointing to is the fundamental and biological drive for equilibrium and stability in a system, (and yes, we are including human beings as systems). In effect, homeostasis helps create and regulate our “comfort zones.” This is a very iStock_000008471417XSmallimportant phenomenon to understand. It works for us in critical ways.  For example, it helps keep our body temperatures stable. As we know, we all have a set-point for body temperature that is on average 98.6 degrees. The homeostasis in our bodies helps insure that when our temperature fluctuates, it comes back to this comfortable set point.  The downside is that when we challenge ourselves psychologically and emotionally in various ways,  there can be a “homeostatic back lash,” and a strong pull to go back to our existing comfort zone until we have solidly established a new set point.

So our comfort zone is somewhat like a thermostat. Unconsciously it has been set at a particular point and when we change it, it takes some time to “heat up or cool down” to the new set point.

An amazing example of this is the research that has been done on lottery winners. It has been found that generally, if someone was poor before winning the lottery, they will end up poor again. If they were middle class, they would ultimately end up middle class again and so on.  This is a powerful example of what happens when our set points or comfort zones are radically and unexpectedly challenged and how powerful homeostasis can be.

As we discuss comfort zones, set points, etc. we want to be clear that this is not a piece about people who plod along and move slowly or people who seem risk averse. If you are a fast-paced, “go go go” type of person that is your comfort zone. What if you had to slow down, be more reflective, bring your energy “down and in” instead of being an “up and out” kind of person?  What if you had to take on a meditation practice? Would you still be in your comfort zone? What if you are a thrill seeker and look for ways to “push the envelope” all the time? What would happen if you lived a more mundane existence and had to experience the ordinary?  Would you still be in your comfort zone?

The thing is, if you want new outcomes, bigger results and to achieve your vision are you ready to expand your comfort zone? Are you ready to alter your personal orbit? Are you fortified and prepared for the inevitable backlash that may come from inside you, but also from those around you who may feel threatened or unnerved by change?  If you are part of their system, their orbit, their comfort zone, and you change, what happens to their comfort zone? If you aren’t ready to expand your orbit, how can you expect your colleagues, team, or employees to do it?

Leadership Legacy–Women University Students in China Take It On

One of 2130's Principals and Co-founders, Suzanne Frindt, recently returned from a trip to China.  She went there with two other key members of the 2130 team, Patty Vogan and Allison Haynes. The following are her notes on her leadership experience from this trip. SIAS_thumbWhen H1N1 knocked us out of the opportunity to speak at the Women’s Symposium on SIAS University Campus  in Zhengzhou, Henan Province in China earlier this year, we didn’t know at the time there would be another opportunity so soon to support emerging women’s leadership there. Through Global Interactions, we were invited to participate as Founding Facilitators for The World Academy for the Future of Women. SIAS University campus was chosen as the site to launch this program because of Global Interactions Founder, Jerrie Ueberle’s relationship with the University founder Shawn Chen. It is truly a unique university where East meets West architecturally, academically, and with a large foreign faculty.  I participated in the launch of the program at SIAS, and both Dwight and I will travel back to China in May, as visiting foreign faculty, to facilitate the final module of the program we co-created with a team called “Leadership Legacy”.

During my trip to assist in the launch last month I encountered a willing and supportive university administration, participative and engaged Chinese women faculty, and foreign faculty, as well as passionate, expressive and visionary students - both young women AND young men. It was amazing to me how committed the young men students were. They were anxious and happy to support the launch of the Academy in some way. Clearly they saw a place for themselves in the future of women! They did make one request -  ‘when can we launch the World Academy for the Future of Men?

One of the first tasks was to interview and select the women who would be part of the program. The women students were anxious to be selected and were eager to participate in the year-long leadership development program. Apparently in general, students in China are very committed. Especially at the University level because only a small percentage actually get to go to University. It can be expensive and it often takes four grandparents, and two parents to support the one child through school. There is tremendous family energy, money, and loans wrapped up in the academic success of just one child.

The women students shared with our team their hopes and dreams for their lives and for their communities, China and the world. They were awake and aware of the impact of environmental degradation in their own communities and many shared specific intentions of where their leadership could best be leveraged back in their own communities, all the while realizing they are part of a larger whole. It was amazing to experience this level of awareness, commitment and vision. I could see our future world leaders in early stages right before my eyes.  Ultimately, 97 women students were selected to be part of the year long curriculum. Student feedback is already amazing. Here is a note from one of the women selected for the program:  I am Cathy Tian, senior, majoring in English Translation. I am so lucky to be chosen as a member of World Academy. I write this letter to express my thanks to all of you. Thank you very much for all you have done and will done for us. Yesterday is an unforgettable day in my life and I will cherish every minute to learn with you all. I believe I can make a difference, I believe my dreams will come true. Thank you again and best regards. (In the picture: Suzanne, Patty and Allison at a candlelight welcoming ceremony for the students.)

An experience like this is an extraordinary opportunity on many levels. There are so many key learnings. Who knew China, a communist country, would be willing to have such a global university in their midst? Who knew there could be such an extraordinary program put together there for future women leaders? All of this really reminded me how big the world is, how much is going on we don't know or hear about and how much opportunity there is for the US to partner with other countries in cooperative and collaborative ways to develop strong relationships and unexpected positive outcomes.

Leadership Lessons From Poland

One of our recent international trips took us to Krakow, Poland to participate in a conference titled, “Transforming krakowthe World at Work,  An International Summit of Leaders and Practitioners” with participants from 14 countries.  Pathways Poland,  a wonderful young training and consulting firm that courageously took on a "first ever" such event in Poland, (or perhaps in Eastern Europe over all), sponsored the 4-day conference.  They invited their major clients and their Strategic Partner, John Scherer of the Scherer Leadership Center in Seattle, WA. They also invited an international list of OD (Organizational Development) professionals plus a few other educational firms such as 2130 Partners to come, participate, and present.  (As you will recall, we recently posted about John’s excellent book, Five Questions That Change Everything on this blog a couple of weeks ago.) The day after the conference ended we visited Auschwitz-Birkenau, the largest of the Nazi concentration and

Auschwitz

extermination camps, (actually three camps close together), where over 1.5 MM died.  We’ll spare the details of the camp itself and focus on our main leadership learning, however, we encourage you to read some of the material available on the web to broaden your understanding of the extent and perversity of what happened.

As you can imagine, alot happened on this trip on many levels. The biggest learning we have distilled is related to both the conference and the concentration camp. The learning really focuses on the defining role of vision or purpose.  In the case of the conference, hindsight suggests that many of us brought our own purpose for being there and did not align with the others, either at the start or throughout the event.  This left us at cross-purposes, and created opportunities for upsets and misunderstandings.  While the conference was a great start and a valuable experience, the overall outcome fell short of its potential for many, including the conference organizers.  We were very clearly reminded of the importance of creating shared vision and alignment, especially with a highly diverse group, before setting out to accomplish bold goals such as transforming the world at work. 

The Auschwitz-Birkenau experience was a brutal reminder that, even with a clear purpose, really bad things can happen if the opportunity for input from a variety of constituencies or points-of-view has been denied.  It’s impossible to imagine that the atrocities could have happened if other views within the German culture had been able to influence the German leadership’s course of action.  It is an extreme example of what can happen when those in power shut down differing perspectives. It is clearly quite possible to march the whole team in very dysfunctional directions!

vision pictureWhen we talk about creating a vision or a purpose is that something you actively do with your team? For yourself and your own life?  Are you practicing a Vision-Focused approach to your leadership of your business? Your life? If yes, are you open to input from others? Do those around you feel safe providing feedback that may be uncomfortable or with which you might disagree?  Are you ready to practice cooperation and alignment? Are you still in "command and control" thinking and behaviors?

Chiapas, Mexico: Leading From Vision

We have been on the road extensively in the last few weeks and have had wide-ranging and remarkable leadership experiences in very diverse cultures.  Over the next few posts we will share experiences and connections from Chiapas with The Hunger Project Mexico, from Krakow, Poland at a leadership conference sponsored by Pathways Polska, and from Zhengzhou, Henan Province, China at the launch of the World Academy For The Future of Women at Sias University.  In addition to these very inspiring moments, we visited the infamous Nazi concentration camps Auschwitz-Birkenau and experienced the dark side of leadership run amok. young womanThis post will focus on the Chiapas, Mexico trip. One of the most remarkable dimensions of this trip was meeting a twenty-year-old indigenous mother and leader, Margarita Ruiz Lopez.  (Click on her name for a link to her inspiring story.) Margarita has translated The Hunger Project’s materials into Tztoztil, (a local indigenous language), become trained to lead The Vision, Commitment & Action workshop (VCA), and become a Hunger Project Catalyst traveling to six villages where women are engaged in food, security, and income generation projects.

Our first encounter with Margarita was at the women's cooperative, J'Pas Joloviletik, where The Hunger Project Mexico is working on empowering indigenous women from 26 villages around San Cristobal de las Casas.  Our group of Activist Investors sat with a group of cooperative members, shared and connected with each other, (requiring double translation – English to Spanish to Tztoztil), and began to learn about their work.  The cooperative members had done the VCA workshop and six of the villages had taken on designing and implementing projects. Margarita led the discussion, handled the translation from Tztoztil to Spanish and back, and shared both her commitment and the very moving story of her journey from childhood to her present leadership role.

Over the next two days we traveled to villages where women shared their vision, their projects, and their homes with us. The women created these projects in their VCA Workshop as strategies for implementing their vision for their families and villages. In her role as a Catalyst, Margarita regularly visits to support them in solving problems and staying on purpose. 

Our third opportunity to be with Margarita was participating in a small part of a multi-day workshop with 42 women puzzlefrom six villages. Margarita co-facilitated this workshop, dealing calmly and brilliantly with women who were, for the most part, at least twice her age, (including her own mother). The workshop was a quarterly follow-up where they reviewed progress on their projects, designed new actions, and built new strengths together. At one point, we did an exercise that started with all of us blindfolded figuring out how to work together to assemble a puzzle. Afterwards we debriefed and there was sharing about the learning. This exercise was an amazing metaphor for what the women are faced with daily. They have a vision, but it's unclear how it will work out and they have to "feel around in the dark" for solutions. In the process they encounter everything from confusion, to fear, to resignation and the desire to quit. This all came to the surface during the exercise.

The women have a slogan, Ta’kuun kuun y sujuba, which means "step by step and quickly." It captures the spirit they bring and the strength they gain to pursue their work when they have a shared vision they created themselves.  They group photoare bold enough to take on the unknown, resilient enough to get up and go again after failure, creative enough to find solutions where none were apparent, and collaborative enough to draw power from each other.  

Margarita is an amazing a 20 year old mother who has had negligible opportunity in the world. Her childhood and life story are full of challenges. Her life now is a testimony to what is possible when leadership comes from shared vision and collaborative strategic planning with action steps and the capacity for follow-through. Clearly she is a powerful lesson about vision and that leadership is not dependent on your age, your history or your cultural background.

So how willing are you to empower the people around you in life by creating shared vision and supporting them in being all they can be as they design and execute shared solutions?

Spiritual Health and Leadership

The last two weeks we have been delving into various aspects of health and their relationship to leadership. This week we are looking at “spiritual health.” Normally, we don’t hear the terms “spiritual” and “health” together and we certainly don’t hear them alongside “leadership.” But going back to what we have been saying the last two weeks – the healthier you are, the better your performance. Leaders need to be at their best, (and to reconfirm, when we say “leaders” we don’t mean those with big titles, we mean those who practice the positive qualities of leadership in their lives regardless of their role). The idea of “spiritual health” or being spiritually healthy is not about whether you have a religion or not. It’s about whether you have a sense of being connected to something greater than yourself.  How you define and express that connection is highly personal. You may feel connected to God, Divine Spirit, a greater consciousness or the greater good of the planet and its inhabitants. You may express it through religious affiliation, philosophical affiliation, meditation, yoga or another personal practice.

The question is, “how healthy are you in this arena right now?” How you would know is - do you actually feel connected to something larger than yourself? If you happen to be an atheist or agnostic it is still a valid question – do you feel a connection to the planet we live on and its inhabitants beyond just your personal existence?

What are your practices around this connection? If you find the connection is strongest through religious affiliation, have you been able to attend your church/synagogue/mosque lately? If it comes through philosophical contemplation have you read anything new and stimulating recently? If it comes through meditation and/or yoga are you making time for those practices? Do you spend time with like-minded people? Do you discuss your thoughts, questions, concerns and beliefs?

If you lead an organization of some type, have you considered the spiritual health of the organization? In the June 2008 issue of Ode Magazine, the cover story The Gospel According to Adam Smith was about “spiritual capitalism” http://bit.ly/Pdsv  The article reviews some top organizations implementing spiritual values and the positive results that occurred. One of the people profiled was Art DeLorenzo who had been a Group Vice President at Ameriprise Financial. Here is an abbreviated excerpt from the article, “In 2000 after the dot-com stock market crash his team was dealing with especially heavy negativity. DeLorenzo contacted Rick Aberman, a developmental psychologist and founding partner of Lennick Aberman Group…and put him in touch with Fred Luskin, a psychologist who cofounded the Stanford University Forgiveness Project. …The trio developed a program based on Luskin’s “forgiveness” training. Why forgiveness? ‘Interpersonal kindness and goodwill that is almost unlimited...that is the spiritual basis of life’ said Luskin, who says we develop it by practicing what he calls ‘the three tenets’ of compassion, forgiveness and gratitude. “

The article continues, “The results of this training were encouraging. Participants showed an average 18 percent increase in commissions on sales compared to 11 percent for those who did not complete the training. In a sales environment, generating 7 percent more revenue than your colleagues is huge…Since this initial training each year participants have outstripped the average productivity of their peers. In 2008, Ameriprise decided to roll the program out to their Mid-Atlantic Market Group of 1,100 salespeople.”

By learning basic “spiritual health” tools in this program the sales people clearly displayed productivity increases in the workplace, and the company benefited from the spiritual health of its people.

This is just an example of why we are suggesting you evaluate the state of your spiritual health, and that if you are a business owner or organizational leader, you might want to consider the spiritual health of the group. Spiritual health creates a “win-win” for you, the team and the customers.

Your Health and Optimizing Your Leadership - part 2

electron brainLast week we raised the idea that health is actually part of the larger conversation about leadership. If you aren’t at an optimum level of health you aren’t performing your best.  We also raised the idea that there are at least 4 dimensions of health – mental, emotional, spiritual and of course, physical. We discussed the physical dimension and this week we want to go into the mental/emotional realm. These two are often collapsed together and there is no doubt they are inextricably linked. The term “mental health” often refers to our ability to handle our reactions to the circumstances and challenges that come up in our lives. In fact, the dictionary defines it as “psychological well-being and satisfactory adjustment to society and to the ordinary demands of life.” For the purposes of this post we are going to separate the two terms and define them a bit differently. When we talk about “mental health,” what we are pointing to is “intellectual health” – meaning thinking and results mindset - disappointmenthow healthy and fresh are your thought processes? When was the last time you challenged yourself to learn something new? How much are you reading? (And not reports and emails! Reading fiction for fun, or non-fiction topics that interest you?) Do you do puzzles – crossword or otherwise  - to stimulate your cognitive abilities? We often repeat the same thought patterns and think about the same subjects day in and day out. Learning something new helps keep your brain healthy and your perspective fresh. For more information on how to keep your brain and thinking healthy visit www.drweil.com and search the database. When we talk about emotional health we are talking about how you are feeling about your life and the people and activities in it. Are you experiencing joy and satisfaction? Are you having fun? Do you relax? These days most of the people we speak with say “no.” Very few people seem to feel they have time for fun or relaxation. The thing is, if you don’t give yourself a chance to relax and unwind the constant stress is very hard on your body. There is lots of research about the effects of continuous stress on our systems. It’s important to have fun - for your health. If time keeps slipping by, try scheduling it in regularly as a mandatory on your calendar.  Make sure you are actually “cutting loose” – play a musical instrument, practice martial arts, go horseback riding – something that truly turns off your typical daily thought patterns and redirects your attention to something that is refreshing.

Take some time to reflect and evaluate how well you are handling your current levels of stress. If you find that you aren’t as resilient as you would like to be and if stress and circumstances are bringing you down, get support! If you find there are painful incidents in your past that have a tight grip consider seeking some type of counseling. If you are most comfortable with a faith-based approach speak to your minister, spiritual director or trusted spiritual advisor. You may also find a certified psychological professional is best.

personal development concept on blackboardIf you find you are having trouble finding your passion, designing a future you are excited about or reaching particular goals and dreams then hire a coach. Ask around and find someone who has an approach you are excited about pursuing. Partner with your coach so that you have the support you need to get where you want to go.

The healthier you are physically, the better you will feel mentally/emotionally and vice versa. It’s all interconnected so do yourself, your organization, your family and friends a favor and take action to insure your health is optimized!

Leadership and Your Health

“People spend more time planning their VACATIONS each year than they spend on planning for their care and well-being the other 51 WEEKS.” --Thomas Leonard healthy life signThere are at least four dimensions of health – mental, emotional, spiritual and physical. It’s pretty self-evident that the healthier you are, the better you can perform. Performance is foundational to leadership yet health is rarely part of the leadership conversation.

As Thomas Leonard points out above, very little time is spent by most of us on our own care and well-being – and of course, if you spend time on self-care and well-being the chances are your health will be improved.

This week we want to focus on physical health. If your physical health isn’t optimized, your performance isn’t either and your ability to lead is limited by the energy being siphoned to the health issue(s).

So how do you take care of your physical health? What do you do for yourself? What are your practices? Most people think about this and focus on diet and exercise - often beating themselves up for all the things they are still “doing wrong” or “not doing.” Or, they just don’t have time or they are in denial or something similar.  The thing is, there are incremental steps you can take to start improving your physical health without taking on a big program. Here are some easy steps you can make today:

  1. Get informed. There is a lot of misinformation and confusion out there about what really is healthy. We recommend two solid resources, Dr. Andrew Weil and Dr. Mehmet Oz. Both of these doctors are highly educated and make clear information widely available. Dr. Weil has a great web site with a searchable database for health issues www.drweil.com He also has two fundamental books that can help you - 8 Weeks to Optimum Health and Eating for Optimum Health. Dr. Oz now has a TV show that you can Tivo or DVR if you don’t feel like reading. If you do want to read, he and his partner Dr. Michael Roizen also wrote, “You: The Owner’s Manual” which has lots of great information.
  2. Do the basics. An example of “the basics” - we have all heard you need to drink 6-8 glasses of water pwater bottleer day, (8 ounce glasses that is). Yet how many of us do it? If you can just do this piece, your health will be improved simply because you will be hydrated. Don’t like plain water? Squeeze half a lemon or lime in it. Still not good? A splash of cranberry or pomegranate juice has health benefits and helps with the taste, (provided you are doing just splash and you are doing real juice, not the high sugar filled kind.) The basics are covered in the works of Dr. Weil and Dr. Oz we mentioned above and being hydrated is one example of improving your health without feeling like you are taking hours out of your day for a huge program.
  3. See your doctor. A lot of us skip exams and annual tests we should be doing. Whether it’s a mammogram or a colonoscopy many people are not doing their “regular maintenance.” So if you haven’t seen your doctor or you A young caring doctorhave been skipping tests, get them done. If you don’t like your current doctor, ask around. Check with a friend or colleague whose health you admire and get a new physician to work with.

Obviously we are not physicians and this blog is not intended to dispense medical advice. We are simply suggesting that health is actually part of the leadership conversation and the healthier you are the better you can lead. So do yourself a favor and care for your health and well-being all 52 weeks of the year!

Dwight and Suzanne Frindt Appear on Healthy You! Radio

(September 2, 2009) Dwight and Suzanne Frindt appeared on Healthy You! Radio, 1150AM, KKNW, alternative talk radio in Seattle. Host Keesha Ewers interviewed them about their program, "Productive Interactions," as a way to help people build capacities for healthy, productive interactions for healthy relationships. To hear the show click the "read the full article" link below. To stream the audio archive click the player below. To download an .mp3 follow the download instructions below. Player

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Fear, Courage and Leadership

fear-courageThis morning in a one-to-one with a client, I was once again reminded how much and how easily even the seemingly most successful people can be derailed from handling the roadblocks and potholes they encounter in life. From my perspective, what stops each of us is fear. It is unconsciously and instantaneously triggered when our Survival Brain connects something in the present with an experience stored in our mental File Cabinet from early childhood. I've heard those incidents described in various ways. John Eldredge in his "Wild At Heart" talks about our "original wound."  I usually think of the very bottom of the barrel as that first negative declaration I made about myself, "I'm no damn good!"  Scratch that one and I'm on my knees.  No way am I going forward, I'm out of here.

As early as 1937 Napoleon Hill, in writing his book "Think and Grow Rich," thought taking on fear was so important that he devoted 48 pages of a 374-page book to it.

Chapter 56 of Yann Martel's wonderful book, "The Life of Pi," is the most effective short piece about fear that I have ever read.  After arguing the importance of expressing your fear by "shine[ing] the light of words upon it" he delivers the coup de grace: "Because If you don't, if your fear becomes a wordless darkness that you avoid, perhaps even manage to forget, you open yourself to further attacks of fear because you never truly fought the opponent who defeated you."

In his new book "Five Questions That Change Everything," John Scherer's first question is "What Confronts Me?"  His very first chapter, Facing Your Tiger, starts digging right in where Yann Martel is pointing us.  You can get a samplefive_questions_cover1 of the discussion in John's blog post, Survival Principle #7: Face Your Tigers

As he says, "the bottom line: if you run away from a tiger, your chances of survival are essentially zero.  But, they say, if you turn and face the tiger, you may stand a chance."  He concludes with "Because, let's face it, (so to speak), if you are not facing one of your 'tigers', it's already eating you." 

For me there is a recipe for approaching is creating your fear and for finding your courage.  It's not easy, but it's worth a try.

1) Ask yourself "what are the attributes of the relationship or situation I am confronting (avoiding) if it all turned out beyond my wildest dreams,"  i.e., invent your Yonder Star for the relationship or situation.

2) Pick a modest goal on the path to that Yonder Star.

3) Write a brief Purpose and Intended Outcomes for the conversation(s) you are going to have. Ask what space am I trying to create and what specific results will be achieved?

4) Commit yourself to your goal - face your tiger!

5) Summon your courage. For this purpose I define courage as the willingness to enter into a seemingly dangerous conversation with no idea how you will get back out of it, let alone fulfill your Purpose and Intended Outcomes.

6) Engage. Share your Yonder Star and your commitment. Be vulnerable.

7) Listen and ask questions.

8) Never give up. If you fail, schedule the next round, as many times as necessary.

What have you found powerful to access breakthroughs in courage and your desired outcomes?

What Are You Practicing?

What comes to mind when you read the word "practice?" Perhaps you think of taking your child to soccer, baseball, or football practice? Maybe you think of practicing the piano, (or some other musical instrument)? Perhaps practice in the context of spirituality - having a "spiritual practice." The concept of practice is extremely important. It's easy to see the value of it in the realm of sports. Even the greatest athletes practice continuously. It's not like they get to the top and then they rest. All sports stars in all sports disciplines work to refine, improve and maintain their skills. It's hard to imagine Roger Federer, LeBron James, or Ben Roethlisberger talking about how great it is that they don't have to practice anymore and all they do is play games and tournaments. And it's the same with great musicians.

But what about the rest of us? What if we aren't sports stars or musicians? Do we practice? And if so  - what do we practice? We would like to suggest that not only do all of us practice, but that we are continuously practicing all the time. We all have patterns of thought, emotion and behavior that we are repeating daily, hourly and moment by moment. Constant repetition is practice. Think about it. Don't you have a daily routine? A pattern of the way you start your day? Maybe you get up, take a shower, turn on the TV for news and brew some coffee. If you do that every day, it's a practice. What about your team meetings? Do you always prepare in the same way? Maybe you check emails, create notes, grab some coffee, turn off your cell phone and get to the meeting 5 minutes early? If you do it the same way each time you are practicing. A practice is really any pattern or routine of thoughts and behavior that we repeat and reinforce.

This is true on the emotional level as well. Perhaps you have noticed when you talk to your mom on the phone there is a way in which the same dynamics seem to happen over and over. You may even get off the phone and tell a spouse or friend, "there she goes again! I said 'X' and she said 'Y' just like always. You know how it is." Again, this is a practice. A routine that has developed on a subtle level between the two of you.

In order to really lead your life and business from a place of choice, it's important to build some self-awareness around what you are practicing in the realms of thought and emotion. What habits do you have that are unconscious? In what ways are they limiting? In what ways are they beneficial?

If you find that you are repeating patterns that aren't creating the results you want, what will you do next? It's important to build positive practices for positive change in the areas that you want to experience improvement.

This is a complex subject and requires self-observation skills. If you need help building some awareness contact us. We have a Leadership Profile tool to help you gain new clarity and insight into your personal patterns. We also have Power Hour coaching sessions that can help you gain perspective.

Feeling Overwhelmed? You're Not Alone

overwhelm-computer-guyOne of the expressions we hear often from our clients these days, in reference to themselves and/or their team members, is overwhelm. Whether they say it or not, we definitely see it and also its consequence - inaction-- quite regularly.  Another, (and perhaps more precise), word that describes what we see is 'unraveled.'  "Overwhelm" is actually a fairly general word, a sort of "catch all" phrase. So what are people really saying when they use it? It could mean they are drowning, engulfed, rendered totally ineffective by decisive defeat or, at the least, impaired severely in spirit and health. If they are unraveled, we could also say they have fallen apart. Regardless of the precise wording, when people are in this state there seems to be no access to freedom, creativity, leadership, productive action, or even good health.

Since it seems to be almost epidemic right now, we thought we'd throw out the start of a recipe for getting beyond overwhelm and unraveling and ask you if you have some good ingredients to add to the mix.

1) Breathe - in particular, exhale. Take 10 deep, slow breaths several times a day to send the "all clear" signal to the part of your brain that is on alert and condemning you to fight, flight, freeze or appease thinking.  Don't underestimate the power of this simple, and always available practice.

2) Re-examine "The New Rules"  in our April 3rd posting.

3) Ask yourself "which, or how many, of The New Rules am I resisting?"

4) Identify where you are trying to hold on or what you are trying to hold on to. Pay close attention - are any of your pet beliefs being threatened?

5) Ask, "Am I willing to let go, to allow myself, the team, and events to unfold?"

6) Ask, "If I weren't afraid, what Yonder Star would I be pursuing?"

7) Ask, "What is the most impactful action I/we can take to forward progress in fulfilling our Yonder Star?"

8) Do it. Take action. Purposeful action will clear your brain, help clear the bad chemicals from your body, rezen-rocks2connect you with the people around you, and restore your spirit.

"The more we allow ourselves to unfold the less we are likely to unravel." - Irwin Kula, Embracing The Sacred Messiness of Life

What practices do you have for returning yourself to center, getting your focus back, and restoring yourself to purposeful action?

Sustainability Amid Scarcity

In the face of dramatic economic dislocation, the bogyman de jour, and unrelenting change, how will I divine how to proceed, whether individually or collectively? At what level of collaboration should I be concerned anyway?

A new magazine called “Yes!” has sprung up in the Pacific Northwest whose focus has great relevance to this question. Its mission is to support you and other people worldwide in building a just, sustainable, and compassionate world. The new summer edition is completely dedicated to articles about “The New Economy” which address the opening question in this blog posting head-on.

One article, “Age-Old Wisdom for the New Economy” is an interview with Rebecca Adamson, a distinguished Native American leader. She shares indigenous people’s age-old knowledge that drives to the heart of the matter of who to be with regard to the entire swirl around us. Following are a few of the many highlights in that article.

“An indigenous system is based on prosperity, creation, kinship, and a sense of enough-ness. It is about sharing.” She contrasts that with our recent economic gain focused society where “individual property rights are treated as exclusive.” She observes that a background of scarcity, or the notion that there’s not enough, drives this focus - we’re going to run out of _____ (fill in the blank for yourself).

We find scarcity running rampant with many of our clients. There’s not enough money, not enough time, not enough good people, not enough responsibility, not enough you name it. We also see many people pointing fingers at others for trying to get “theirs,” - Wall St. bankers going after huge pay and bonuses, for example - without realizing that it is the very paradigm in which our economic lives have been built that is at the root of the problem. You and I are not immune to, or separate from, that paradigm. It has been said that fish don’t know they are in water.

We invite you to examine where, in your own life, scarcity is running the show. What are the consequences of that belief, both for you and for those around you? What is it costing to allow that way of being to continue?

Rebecca offers an antidote that we invite you to try on for a period of time long enough for you to observe its effects. “Maintain the stance of abundance through tough times and through good times by having a spiritual base and good values - by caring about something other than yourself.” She continues, “Abundance comes not from stuff. In fact, stuff is an indication of non-abundance. Abundance is in the sacred: it’s in the connection of love. We find abundance through hard times when we find each other.”

The way we express her perspective is that abundance is a place to come from, a context to generate for your life and the lives of those around you. It takes intentional intervention on your part into the everyday noise of talking heads, threat levels, crises, and very real changes to the way things have worked or been done in the past. Generate it and then generate it again and again. Notice how your relationship with abundance/scarcity shifts. Discover how what you do and how you do it takes on new direction and meaning.

The Value of Cooperation vs. Competition

bradenpress2008new3As many have written, (including us), these are extraordinary times. The thing is, they are likely more extraordinary than most of us realize. During today's Maestro Month Conference lecture, scientist/spiritualist and best-selling author Gregg Braden explained we are in a rare window of time and this generation is experiencing the greatest number and greatest magnitude of challenges of any generation in the last 5,000 years. He also says that other experts and great minds agree these challenges are being driven by natural cycles that are so rare we forget they even exist. (No wonder we all feel so stressed and overwhelmed!) The balance of this post is based on notes from Gregg's amazing lecture today. In 2005, experts from many fields gathered to ask in essence, "what's going on?" from a meta perspective. The journal Scientific American released an issue about this symposium called Crossroads for Planet Earth. On the cover, the subtitle is "will we choose to create the best of all possible worlds?" The bottom line of this symposium's outcome is that choices we are making right now during these months and years in the immediate future will determine our long-term outcome - and whatever is going to happen is going to happen soon. This means each of us - including you and me - are determining our collective futures by the actions and choices we are making right now.

antarctica2We can go back through the history of the earth by drilling into and examining the ice cores in Antarctica. In doing this, scientists have discovered that these changes in earth cycles are really intense and they are also brief, so the transition we are currently experiencing is unlikely to go on for generation after generation. In fact, it will likely be only one generation. So we as a civilization must respond now. The choices each of us are making today will determine our collective future.

What scientists have discovered looking at archaeological records is civilizations that cooperate make it through these great transitions. Civilizations that didn't cooperate collapsed by reacting from fear, competition and aggression. By trying to "hold on to theirs," they essentially destroyed themselves. This is the value of looking at the past. We can see what worked and what did not. So the choice is clear - are we going to be fearful and fight and compete or are we going to help one another?

rowers1If you are not a believer in reviewing ancient history, how about the results of some recent scientific studies? Between the years 1998 and 2000, 400 studies were designed to identify the optimum amount of violent competition in a species. They looked at numerous varieties of species and the findings were consistent - the optimal amount of competition is "zero." They found that cooperation among species is what insures their survival. So the only way we can make successfully make this transition is to examine and rid ourselves of our notions of 'Darwinian competition' and learn to cooperate and help each other. This means at every level and on a global scale - not just how do I cooperate with my next door neighbors and others in business? But how do nations cooperate with other nations?

It is predicted that this transition will be complete relatively soon. It started in the 1980s and may be complete as early as 2016. We have already met and transcended many challenges and we have shown that while facing these unprecedented challenges, we are surviving and finding ways to solve our problems.

So know that it's a rare time. These changes are stressing all of our systems e.g. how we produce energy, and food and economics and also our personal lives. Systems that are sustainable will continue, and those that cannot will break and make way for something new. While this is happening we can insure the successful outcome of the changes and transitions by cooperating, collaborating and helping each other out.

team-with-puzzle-pieces1So ask yourself - who have you helped today? Did you come up with a great cooperative joint venture with another company that will create a "win win" for both businesses? Did you help a colleague get an important project approved or completed? Did you make time to help a neighbor, a friend, or someone in one of your communities? Did you create just a little peace by letting someone get on the freeway more easily or make a safe lane change? It will take a cumulative effect of many cooperative acts great and small, but we can do this if we do it together from a mindset of cooperation instead of a mindset of competition.

Many thanks to Gregg Braden for his work and to Maestro Conference for hosting lectures by luminary thinkers for free!

Leadership Lessons from "The Blind Adventurer"

Every once in a while something comes along that is well beyond extraordinary.  The opportunity to hear Erik Weihenmayer, known as "The erik-weihenmayer-visionBlind Adventurer," give an hour and a half presentation on his experiences, motivations, lessons learned, and extraordinary worldview, was just that. Erik has reached the summit of the seven most challenging mountains in the world, including Everest, and successfully returned.  Erik's views are particularly applicable in navigating the New Rules for Reality 2.0 that we have been talking about. He emphasizes the essential role of vision, which he describes as "who you will be versus what you will do," when confronting the unknown. He views himself, and anyone who is in a transformational leadership mode, as a pioneer - someone who reaches into the darkness, the unknown, and then channels fear and adversity into action and fulfillment. To him, such people are alchemists who can turn straw into gold through being the light that shines for our vision.

His view of "summiting," which is such an all-important focus for climbers, is that it is a symbol that we can transform our lives and even the very face of the earth.  He asserts that there are summits for each of us, regardless of the Mount Everest, the highest in the world, 8850m.venues in which we find ourselves, summits that express the essence of who we really are.

 He quoted a Buddhist saying from the prayer service on Everest prior to summiting as "The nature of mind is like water.  If you do not disturb it, it will become clear."  Quieting the mind is crucial to being present, making powerful choices, and dealing with the risk and pain that leadership in the face of fear, resistance, and unrelenting change demands.

 He makes a point that is fundamental to our work in 2130 Partners. "When you set your rope team up right, leadership comes from the most amazing places."  Further, as in the focus we have on legacy, he says "the most importantouch-the-top-of-the-world-book-covert part of leadership is how we pass it on to others."

 Erik is an amazingly awesome and simultaneously amazingly regular guy.  We urge you to hear him in a number of You Tube clips and also to buy his book, "Touch the Top of the World: A Blind Man's Journey to Climb Farther than the Eye Can See: My Story