Lean Conversations: Leadership Conversations for Productivity Breakthroughs
By Dwight Frindt

“Lean Conversations” are conversational structures and processes that use less of everything: less intellectual effort, less time devoted to non-value adding conversations, less emotional energy expended, and less time to produce outcomes desired by a team of people or the organization overall. They are designed to eliminate the friction and waste from your own interactions and throughout your organization that have resulted from unproductive, unexamined conversational patterns…

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Leadership: What Have Upsets Got to Do With It?
By Dwight Frindt

We have asked our executive leadership clients a simple question: “What time could you go home if everyone in the company simply came to work, did their jobs and went home?” The answer used to surprise us until it kept being repeated…

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